Notes: Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before ships out the products, we conduct Quality Control checks and testing the products in order to ensure the product's quality prior to shipment. 1-3 business days normally.
Shipping Time: We are excited to offer FREE international shipping on selected brands while the shipping fee rate flat to most destinations in the world (only 9.99 USD).The shipping time will take 8-16 days upon arrival on destination. Please be patient for your package before making a complaint / claim to us. Due to COVD-19 there may be logistics supply chain disruptions that may cause delay. If there is delay on the shipment, we will inform you through email.
Note For Taxes:
For most of the countries, our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
Where is My Order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your tracking number on "track your order" page on top of menu or contact us at firstname.lastname@example.org.
[NOTICE OUR COVID-19 UPDATE]
Don't be worried about the coronavirus we are still shipping orders and orders are being delivered without delays. According to the NIH and in a joint study published in the NEJM, coronavirus can only last on substances for 72 hours our delivery time 8-16 working days all our packages are being checked. So feel free to SHOP WITH CONFIDENCE.
Our warehouse is handling products in the most feasibly hygienic way. All of employee should to wear masks (a norm in Asia), and washed a hand with water and soap before working. Water, masks, hand sanitizer and soap are readily available at our facilities. Surfaces are also wiped and disinfected several times a day.