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Coupon Code: YEYETOYS15 Copy Code

FREE Shipping on Select Brand & Saving Up to 15% OFF SPRING SALE!

Got a Question? Email Us

info@yeyetoys.com

Mon-Sat 9am-6pm Eastern

Refund Policy

  • Refund only can do if customer goods not available and the customer does not want to replace with other goods.
  • If there's a wrong package and you request for a refund, we will give your money back (exclude shipping), and you can still keep your package.
  • In case of the items (toys, games, baby gear)  torn or broken, a customer must take a photo broken part of the lenses as proof to proceed with a refund. Request refund for broken items only eligible for 14 days since the package received.
  • Refund does not apply if the customer does not like the items that have been bought and used.
  • Refund does not apply if your package has been sent, but has not arrived within the period of time that has been determined by the shipping service.
  • Please note that we reserve the right to refuse a refund, exchange, or replacement of any products if we have reasons to believe the defective claim to be fraudulent or otherwise invalid.
  • YeYe Toys is not responsible for any bank charges, commissions or overdrafts. The only way to remove these charges is through direct negotiation with your bank.
  • If the first 14 days have ended and you feel you deserve a refund, email us on refund@yeyetoys.com to tell us why and we will review your request.
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