Refund Policy

Refund only can do if customer goods not available and the customer does not want to replace with other goods.
If there's a wrong package which is our fault and you request for a refund, we will give your money back (exclude shipping), and you can still keep your package.
In case of the items (toys, games, baby gear) torn or broken, a customer must take a photo broken part of the lenses as proof to proceed with a refund. Request refund for broken items only eligible for 14 days since the package received.
Refund does not apply if the customer does not like the items that have been bought and used.
Refund does not apply If you order the wrong size or colors of the products. In this case, we have sent the package to you base on your order information.
Refund does not apply if your package has been sent, but has not arrived within the period of time that has been determined by the shipping service.
Please note that we reserve the right to refuse a refund, exchange, or replacement of any products if we have reasons to believe the defective claim to be fraudulent or otherwise invalid.
YeYe Toys is not responsible for any bank charges, commissions or overdrafts. The only way to remove these charges is through direct negotiation with your bank.
If the first 14 days have ended and you feel you deserve a refund, email us on refund@yeyetoys.com to tell us why and we will review your request.